Products & Services


Call 24 - Our 24/7 Voice Response System 800-603-3062

If you cannot do business during our normal business hours, then you can use CALL 24, our audio/voice response system. Just call from any touchtone phone and access your account 24 hours a day, 365 days a year!

You can check your account balances, loan balances, get information on checks that have cleared, transfer money between accounts, make withdrawals and much more! We know you have a busy lifestyle and CALL 24 makes it quick and convenient to conduct your Credit Union business. And it's absolutely free!

Lost/Stolen Cards
Lost Your CREDIT Card?
Report lost or stolen Credit cards anytime to 1-866-291-2687.

Lost Your DEBIT Card?
Report lost or stolen Debit cards to 1-888-333-4760 or 855-578-2641 after business hours

24-Hour ATMs

You can get cash, make deposits, transfer funds to other accounts, or get account balances from any of our three (3) Automated Teller Machines (ATMs).

ATMs are located on My Healthcare FCU premises and elsewhere, or use any ATM in more than 170 countries worldwide.

Available 24-Hours a day, 7 days a week!

ATM Locations

  • Our Main Office – 4720 NW 39 Ave. Gainesville, FL (walk-up ATM)
  • North Florida Regional Medical Center, Gainesville, FL
  • UF Health Cancer Center at 1515 SW Archer Rd. Gainesville, FL

ATM Networks

  • VISA
  • PLUS

Shared Branching

What is Shared Branching? from Shared Services for CUs on Vimeo.

COOP around town

As part of the cooperative effort of the credit union movement, My Healthcare Federal Credit Union “shares” branches with other credit unions to provide members with additional locations and extended hours. That means our members can access their Credit Union accounts throughout Florida and across the nation.

With “shared” branch locations, members receive the personal service they expect from their Credit Union - whether across town or hundreds of miles from home. There are more than 325 Shared Branch locations in Florida and more than 5,500 nationwide to serve our members.

At a Shared Branch location, you can:

  • Make Deposits and Withdrawals
  • Transfer Funds
  • Cash Checks
  • Make Loan Payments
  • And much more

At some locations:

  • Purchase Money Orders, Travelers Checks, and Official/Teller Checks

Be sure to bring along to the Shared facility:

  • Your My Healthcare FCU Account Number
  • Valid Photo Identification

Shared Branch

Whether you're traveling across town or across the country, or even if you are relocating to another state, chances are there will be a Shared Branch Location near you.

Call 888-748-3266 or log on to for a current listing of locations.

*New accounts cannot be opened at a Shared facility, only at the My Healthcare Federal Credit Union office.