Contact Us

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General E-mail:



Main Office:

4720 NW 39th Ave.
Gainesville, FL 32606-5950

Hours of Operation:
Monday – Friday: 9:00am – 4:30pm

Monday – Thursday: 8:00am – 5:00pm
Friday: 7:30am – 6:00pm
Saturday: 9:00am – 1:00pm
Sunday: CLOSED

First Mortgage Loan Office:

HOTLINE: 703-667-9282
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Holiday Closings

Saturday, January 1New Year’s Day
Monday, January 17 Martin Luther King Jr. Day
Monday, February 21 Presidents’ Day
Friday, April 15 Good Friday
Monday, May 30 Memorial Day
Monday, June 20Juneteenth (Observed)
Monday, July 4 Independence Day
Monday, September 5 Labor Day
Monday, October 10 Columbus Day
Friday, November 11 Veterans Day
Thursday, November 24 Thanksgiving Day
Friday, November 25 Day after Thanksgiving
Saturday, December 24 Christmas Eve
Monday, December 26 Christmas Day (Observed)
Saturday, December 31 New Year’s Eve

Lost/Stolen Cards

Credit Card issues?
Report lost, stolen or disputed transactions
Call 1-866-291-2687

Lost your DEBIT Card?
Call 1-855-578-2641

Debit Card PIN Reset:

Dispute Debit Card Transactions
Need to Dispute Transactions
Call 1-855-578-2642