Contact Us

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General E-mail:



Main Office:

4720 NW 39th Ave.
Gainesville, FL 32606-5950

Hours of Operation:
Monday – Friday: 9:00am – 4:30pm

Monday – Thursday: 8:00am – 5:00pm
Friday: 7:30am – 6:00pm
Saturday: 9:00am – 1:00pm
Sunday: CLOSED

First Mortgage Loan Office:

HOTLINE: 703-667-9282
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Holiday Closings

Monday, January 2New Year’s Day (Observed)
Monday, January 16 Martin Luther King Jr. Day
Monday, February 20 Presidents’ Day
Friday, April 7 Good Friday
Monday, May 29Memorial Day
Monday, June 19Juneteenth
Tuesday, July 4Independence Day
Monday, September 4Labor Day
Monday, October 9Columbus Day
Friday, November 10 Veterans Day (Observed)
Saturday, November 10Veterans Day
Thursday, November 23 Thanksgiving Day
Friday, November 24Day after Thanksgiving
Monday, December 25 Christmas Day

Lost/Stolen Cards

Credit Card issues?
Report lost, stolen or disputed transactions
Call 1-866-291-2687

Lost your DEBIT Card?
Call 1-855-578-2641

Debit Card PIN Reset:

Dispute Debit Card Transactions
Need to Dispute Transactions
Call 1-855-578-2642